Ibhizinisi le-WeChat: Ukuguqula Ukuxhumana Kwekhasimende

I-WeChat, eyethulwe okokuqala ngo-2011 njengohlelo lokusebenza lwemiyalezo olula, isiguquke yaba uhlelo lwezemvelo olusebenza ngezindlela eziningi oluhlanganisa inkundla yezokuxhumana, ukuhweba nge-elekthronikhi, kanye nokuphathwa kobudlelwano bamakhasimende. Ake sihlole ukuthi i-WeChat Business iyishintsha kanjani indlela izinkampani ezixhumana ngayo namakhasimende azo nokuthi kungani seliyithuluzi elibalulekile kumabhizinisi abo bonke osayizi.

Ukukhula Kwebhizinisi le-WeChat

I-WeChat, ethuthukiswe isikhondlakhondla sezobuchwepheshe saseShayina i-Tencent, inabasebenzisi abasebenzayo abangaphezu kwezigidigidi eziyi-1.2. Ivamise ukuchazwa ngokuthi “uhlelo lokusebenza lwakho konke” lwaseChina ngenxa yezici zalo ezibanzi. Ngo-2014, i-WeChat yethula i-akhawunti yayo esemthethweni ye-WeChat Business, evumele izinkampani ukuthi zithole ubukhona endaweni futhi zixhumane nabasebenzisi.

Ama-Akhawunti Webhizinisi WeChat eza ezigabeni ezimbili eziyinhloko:

  1. Ama-Akhawunti Okubhaliselwe: Lezi zilungele amabhizinisi aqhutshwa okuqukethwe, okubavumela ukuthi bathumele izibuyekezo ezijwayelekile nezindatshana kubalandeli babo. Ama-akhawunti okubhaliselwe afanele amabhrendi afuna ukubandakanya izethameli zawo ngokuqukethwe okufundisayo.
  2. Ama-Akhawunti Wesevisi: Lezi ezamabhizinisi afuna ukunikeza isevisi yamakhasimende, i-e-commerce, nezici ezisebenzisanayo. Ama-akhawunti wesevisi ahlukahlukene kakhulu futhi anikezela ngezinhlobonhlobo zemisebenzi.

Isebenza kanjani i-WeChat Business

I-WeChat Business ingaphezu nje kohlelo lokusebenza lokuthumela imiyalezo lwezinkampani. Inikeza isethi ecebile yezici evumela amabhizinisi ukuthi akhe futhi agcine ubudlelwano bamakhasimende, ukushayela ukuthengisa, nokusungula ukwethembeka komkhiqizo. Nazi ezinye izici ze-WeChat Business:

  1. Izici Ze-akhawunti Esemthethweni: I-WeChat Business Accounts inikeza izici ezihlukahlukene, okuhlanganisa amamenyu wangokwezifiso, ama-chatbots, nokuhlanganiswa namawebhusayithi angaphandle. Lezi zici zivumela amabhizinisi ukuthi adale ukuzizwisa okusebenzisanayo nokubandakanyayo kubalandeli bawo.
  2. I-E-commerce Integration: I-WeChat ivumela amabhizinisi ukuthi amise izitolo eziku-inthanethi futhi adayise imikhiqizo ngokuqondile ngeplatifomu. Isici se-“WeChat Store” sesiphenduke isiguquli ezinkampanini ezifuna ukungena emakethe enkulu ye-e-commerce yaseChina.
  3. Izinhlelo Ezincane: Izinhlelo Ze-WeChat Mini ziyizinhlelo zokusebenza ezincane, ezingasindi. Izinkampani zingathuthukisa Izinhlelo zazo Ezincane ukuze zinikeze amasevisi, imidlalo, noma izinsiza kubasebenzisi, zinikeze ulwazi lomsebenzisi olungenazihibe.
  4. Ukukhokha kwe-WeChat: I-WeChat Pay, ehlanganiswe kuhlelo lokusebenza, yenza amabhizinisi enze lula ukuthengiselana nezinkokhelo. Kubaluleke kakhulu emabhizinisini e-e-commerce kanye nezitini nodaka.
  5. Amakhono we-CRM: Inikeza amathuluzi Okuphatha Ubudlelwano Bekhasimende (CRM) avumela amabhizinisi ukuthi alandelele ukusebenzisana kwamakhasimende, imizamo yokumaketha eqondene nawe, futhi anikeze isevisi yamakhasimende engcono.

Izinzuzo Zamabhizinisi

Ukwamukelwa kwebhizinisi le-WeChat kunikeza izinzuzo ezimbalwa ezinkampanini:

  1. Isizinda somsebenzisi esikhulu: Ngabasebenzisi abasebenzayo abangaphezu kwesigidi senyanga, i-WeChat inikeza ukufinyelela kubabukeli abaningi nabahlukahlukene.
  2. I-Multifunctional Platform: Ihlanganisa izici ezihlukahlukene zokuba khona kwe-inthanethi kwenkampani ibe yinkundla eyodwa, yenza ukuphatha kube lula futhi yehlise isidingo sabasebenzisi ukushintsha phakathi kwezinhlelo zokusebenza ezihlukene.
  3. Ukuhlanganyela Nokusebenzelana: I-WeChat ivumela amabhizinisi ukuthi ahlanganyele namakhasimende awo ngesikhathi sangempela ngengxoxo, ukwabelana ngokuqukethwe, nezici ezisebenzisanayo. Ikhuthaza umuzwa onamandla womphakathi.
  4. Idatha ne-Analytics: Izinkampani zingasebenzisa ingcebo yedatha ehlinzekwa yi-WeChat ukuze kuqondwe ukuziphatha kwamakhasimende nokuthandwayo.
  5. Ukunwetshwa Komhlaba Wonke: Iphinde yandisa ukufinyelela kwayo ngale kweChina. Ikwenze kwaba ithuluzi elibalulekile kumabhizinisi omhlaba afuna ukuxhumana nenani labantu abakhuluma isiShayina emhlabeni wonke.

Isiphetho

I-WeChat Business isiyithuluzi elibalulekile ezinkampanini ezifuna ukuxhumana namakhasimende e-China nangale kwayo. Njengoba amabhizinisi eqhubeka nokujwayela isimo sedijithali esishintsha njalo, Ibhizinisi le-WeChat likulungele ukudlala indima ebalulekile kumasu awo eminyaka ezayo.

Qaphela: Uma ufuna ukufunda kabanzi nge-Facebook Manager okungenye inkundla enhle yebhizinisi, ngicela uvakashele ikhasi lami https://android1pro.com/facebook-manager/

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